'About Japan' webinar series 247: How to develop and maintain sustainable relationships with Japanese clients and partners?

What are the keys to develop and maintain successful relationship with Japanese? What are considered ‘respect and professional’ and what are not? What are the common often mistakes made by European companies?

This session will illustrate the keys to build sustainable relationship with Japanese clients and partners.

This session will help you to:

• Understand the key criteria to build trust and develop long term relationship in Japan
• Identify and anticipate potential challenges / areas of risks and opportunities
• Understand the best strategy to develop long term successful relationship with Japanese

The webinar is targeted to EU companies seeking to newly develop, strengthen or improve their current relationship with Japanese clients or partners.

In 40 minutes from your desk, discover:

1. The key factors to build trust and develop successful relationship with Japanese
2. The key areas of risks and opportunities when developing business relationship with Japanese (Ex.)
   • Schedule management
   • Reporting and feedback
   • Conflict management, etc.
3. The keys to develop sustainable collaboration and trust with Japanese

Programme:

• Introduction
• Expert’s presentation
• Q&A Session

The webinar recording will not be made available on the website.

Speaker:

Akiko Klahr-Suzuki has 25 years of experience in global business, working with Asia, Europe and USA. Over the last decades, she’s been focusing on helping European companies to improve their business relationship and performance with Japanese companies. Previously she worked at Hewlett-Packard in Japan and in France (EU Headquarters), coordinating global teams (EU, Asia, USA) while leading successful business transformations over 15 European countries. She also worked at the World Economic Forum (organizer of ‘Davos’ global conferences, based in Geneva), leading a business community with hundreds of Japanese and global leaders. Her expertise includes global business development and cross-cultural leadership to enhance synergies and intercultural collaboration to grow business and people. 

Moderator: Sofia Smerzi, Business Support Coordinator, EU-Japan Centre for Industrial Cooperation

Organiser: EU-Japan Centre for Industrial Cooperation - Brussels Office